Over the years, customers from all over the country have called or emailed me for a replacement solar hot water system part, whether a pump, or control, or corrosion inhibitor for the tank. The following email is from one such person in Massachusetts. I got a chuckle from the comment at the end…
In thinking about the message I sent to you earlier today, describing my pleasure and satisfaction while pulling together a bunch of information about our project for the class I was asked to teach, it occurred to me that I never explicitly said ‘thank you’ to you for the elegant simplicity of the system you sold us by way of ASG in 1985. To those of us who have been through this, that message of appreciation can be discerned in between the lines in some of what I said to the kids about ‘keeping it simple’ but the truth is that I did not appreciate the importance of that elegance and simplicity at the time.
So, an explicit ‘thank you!’ for building a system so elegant and robust that it would function virtually without anything beyond routine maintenance (and not much of that) day in, day out, year in, year out through 20+ New England winters and summers, just dependably doing its job.
(Clearly, in the unlikely event that Holocene ever needs any testimonials, I’d be more than happy to oblige.)”
Another note from an HVAC contractor in Danville, VA…
“I will be glad to discuss the Astron system with anyone. I can even show them a 20+ year old system that is still going strong. My hot water heater sprang a leak a couple of months ago and I was so busy with A/C work that I did not want to take the time to change it, so I just by-passed it and we have had all the hot water we needed.”
Don Gunnell, Progressive Energy Systems
– Dr. Ben